Shipments

Shipping

We are delighted to offer our customers fast and reliable delivery. Here is what you can expect when you place an order with us:

Customized Preparation

Each order is unique. That's why we dedicate about 24 hours to the personalized preparation of your care products before shipping. This time is necessary to welcome your order, process it, and ensure that everything is perfect.

Shipping Fees

The shipping fees include preparation and packaging costs as well as postage fees. Preparation costs are free, while transport fees vary depending on the total weight of the package, its size, and destination.

We recommend consolidating all your items into a single order. We cannot combine two separate orders, and shipping fees apply to each. Your package is shipped at your own risk, but special care is given to fragile items.

The box sizes are appropriate and your items are well-protected.

Delivery Time

Your order will arrive at your doorstep or the relay point of your choice in just 2 to 3 business days, for France. 3 to 5 days for Europe. We understand that waiting for your order can be challenging, which is why our partner strives to deliver it as quickly as possible.

Trusted Carrier

To ensure the safety and efficiency of your delivery, we have chosen EXAPAQ - DPD as our preferred carrier. Known for its excellence in customer service, EXAPAQ - DPD ensures that your package is in good hands.

Thank you for your trust.